In cooperation with Governmental Authorities in the United States and the UK, our business status may change during this crisis. The following table shows the current status of our different business functions. Please check back regularly because the situation is changing rapidly.
Current Status | |||
Department | REPROCELL USA | REPROCELL Europe | For customers in APAC (outside Japan) |
Administration, Billing, and Office | Slight delays | Some delays | Some delays |
Customer Services | Open | Open | Open |
Order Processing and Shipping | Slight delays | Some delays | Some delays |
Receiving | Open | Open | — |
Production | Open | Some delays | — |
Services | Open | Some delays | Open |
Services Sales | Open | Open | Open |
General Contact Information | orders‑us@reprocell.com | orders‑emea@reprocell.com | orders‑apac@reprocell.com |
Due to the end-of-year holidays, shipping status and office hours will be limited at specified times.
Note that for products that ship from Japan, shipping will be closed from 19 Dec 2020 to 7 Jan 2021.
Location | Shipping | Offices (Admin, Customer Services, Receiving, etc.) |
US Customers | Closed 23 Dec 2020 to 3 Jan 2021 | Closed 25 Dec 2020 to 3 Jan 2021 |
Other customers in the Americas | Closed 19 Dec 2020 to 3 Jan 2021 | Closed 25 Dec 2020 to 3 Jan 2021 |
EMEA Customers | Closed 19 Dec 2020 to 3 Jan 2021 | Durham, UK: Closed 25 Dec 2020 to 3 Jan 2021 (Customer Service, Order Processing, Receiving) Glasgow, UK: Closed 25 Dec 2020 to 3 Jan 2021 (Administration, Services, Receiving) |
APAC Customers (Outside of Japan) | Closed 19 Dec 2020 to 3 Jan 2021 | Closed 25 Dec 2020 to 3 Jan 2021 |
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REPROCELL Inc. 日本語 MetLife Shin-yokohama 381, Bldg. 9F, 3-8-11 Shin-yokohama, Kohoku-ku, Yokohama, Kanagawa 222-0033, Japan
REPROCELL USA Inc. 9000 Virginia Manor Road, Suite 207, Beltsville, 20705, USA
REPROCELL Europe Ltd. Thomson Pavilion, Todd Campus, West of Scotland Science Park, Acre Road, Glasgow, G20 0XA, United Kingdom
Bioserve Biotechnologies (India) PVT Ltd. Unit: D4-D7, 1st Floor, Industrial Estate, Moula Ali, Medchal-Malkajgiri Dist., Hyderabad-500040, Telangana, India