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Last Updated 8th March 2009
Consent and Data
Your E-mail address. Your e-mail address is used to keep in contact with you and to raise and respond to issues and inquiries. It may also used to distribute information about us and market our products and services..
Except as otherwise stated, we may use information we collect from you and others to respond to your request, improve the content, services, and products that we provide, customize this Site to your preferences, communicate information to you (where you have not expressed a preference otherwise), for our marketing and research analysis, and for other purposes identified to you. Some marketing and research analysis may be conducted by third parties providing data collection and analysis services under contract with us, utilizing anonymous data collected from cookies. We reserve the right to use all information that is not personally identifiable.
We may use contact information obtained via this Site to send e-mail and postal mail supplying customers with product and service information. as well as other information we think may be useful to you. If you order products or services via our Site, we may contact you by e-mail to send you information about your order (e.g., order confirmations, shipment notifications, etc.). We may also contact Site visitors via e-mail regarding their account status, and about changes to any relevant agreements or policies. We sometimes also use this data to establish a profile for your company, or collectively for some or all of our customers, to help us make business decisions, such as what kinds of new products we should be developing. We will also use it for other internal business purposes including, data warehousing and mining, cross matching databases and pooling data for effective data management and aggregating information, to understand your needs, improve security of data, for statistical analysis, devising, deploying and measuring marketing campaigns and group wide sharing and for such and other reasonable business purposes and operational efficiency improvement. We may remove information as needed to maintain our database or when properly requested by you (subject to any legal duty or requirement we may have to preserve it).
Disclosures required by law. Occasionally, we may be required by law enforcement, government contract administrators, and/or judicial authorities to provide personally identifiable information to the appropriate judicial, governmental or regulatory authorities under applicable law, regulation or the terms of government contracts. We will disclose personally identifiable information upon receipt of a court order, subpoena, or if required to co-operate with law enforcement investigations or government contract compliance reviews. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful to the extent permitted by law.
How ReproCELL protects your information
ReproCELL takes reasonable steps to safeguard the information you provide. For example, web page elements transmitting personal or financial information are encrypted from your client PC to our servers (which are located in the United Kingdom and Japan) using the standard known as SSL (Secure Sockets Layer). Beyond the SSL encryption your data is protected once it reaches our network through the use of secure network firewalls. Portions of your data may also be encrypted on our storage server for additional security.
Because no system is 100% secure or error-free despite taking commercially reasonable steps, ReproCELL and its affiliates do not promise, and you should not expect, that information you provide shall remain private under all circumstances. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Site.
If you do not wish to receive certain communications from us, or our affiliates or representatives, you may opt out by: (1) declining the service offered when registering or at other information collection points on the Site, or (2) informing us that you no longer wish to receive such communications. We will comply with such requests unless such communications from us are required by law or do not require your consent under applicable laws. If you opt out of certain communications, you may not be able to access certain of our products or services. If you would like to opt-out of receiving communications from affiliates or other third parties with whom we shared data in accordance with this policy, please contact such third parties directly. Access, blocking, deletion and correction of information you provide You may at any time request access to a summary of your personal information held by us, and request corrections or updates to that information. We will make reasonable efforts to respond promptly to such requests for information in accordance with local laws. Our response to such requests may be limited to information under our direct control.
Please notify us of any changes in your name, address, title, telephone number or e-mail address. You can correct your personally identifiable information yourself by accessing your online profile, or by contacting us to request changes. You may ask to have the information on your account deleted or removed; however, because we keep track of certain transaction information, such as past purchases, and other similar information, for legal compliance purposes, we may not be able to delete certain information. If information we hold appears to be inaccurate we will block its use until the position is verified to our satisfaction.
Other web sites
This Site contains links to the web sites of other organizations. ReproCELL is not responsible for the privacy practices or the content of other web sites, and unless otherwise specified, does not imply any relationship, sponsorship, or affiliation between ReproCELL and these linked sites, or adoption or approval of the content of such sites.
We do not knowingly collect personal information from children under the age of 18.
We do not store or share our customers credit or debit card information
How to contact us